SHIPPING

Where do you ship?

We ship worldwide! Local pickup is available in Tampa.

Will there be additional shipping fees?

Shipping Rates at checkout are quotes calculated for the U.S. You will be invoiced after purchase depending on your location for any additional shipping costs as applicable. There may be additional fees for international orders, and this will depend upon your country's customs policies. Please review your country's local importing and tax fees to avoid any surprises. Buyer is responsible for all customs fees.

Packaging

All orders are carefully packaged to ensure safe transit. Larger artworks may be shipped rolled/unstretched for safety of the artwork. Most packages are sent UPS. You will receive a tracking number via email once it has shipped. All orders valued over $300 require a signature at delivery.

How long will it take for my order to arrive?

Orders ship out within 2 weeks from purchase, but often much sooner. If you need your order my a certain time please reach out.

Will my purchase ship with insurance?

You bet! As mentioned above we take great care in ensuring all pieces arrive safe and sound, however, accidents may arise in shipping outside of our control. For this reason, we ship all products with complimentary insurance against damage. Per insurance requirements we must be notified of any shipping damage within 7 business days of receipt. Send us an email at info@heatherrampolla.com and we'll let you know the next steps.

*Sorry theft is not covered under insurance

RETURNS

What is your refund and return policy?

All sales are considered final. However we want you to love your purchase and if you don't for some reason, please let us know and we'll discuss options to ensure you have a positive experience.